Frequently Asked Tax Questions

How do you determine your fees?

Our fees are not determined by your refund amount. Our fees vary based on the complexity of your return, whether you require additional schedules (such as itemized deductions on Schedule A, dividend and interest on Schedule B, business information Schedule C, capital gains and losses on Schedule D and/or rental income and losses on Schedule E); supporting forms, (such as those for the child tax credit or additional charitable donation information); due diligence checklist to claim any credit, or whether your return has out of the ordinary line items (like Roth IRA conversions).

Extra fees apply for filing extensions, making payments to the IRS or State on your behalf, and correcting mistakes that are not due to our error.

How much will it cost to do my return this year?

  • Form 1040 US Individual Income Tax return STARTS at $325
  • If you have a Schedule C Profit or Loss from Business add $350
  • If you have a Schedule E Rental Property add $350

How much will it cost to file a return for previous years?

Each tax year attracts the current fee for current year.

Do you offer Refund Anticipated Loans (RAL)?


Can you input my information in the computer and tell me if I am getting a refund/owe before I decide to work with your office?

No, we do not do tax refund estimates.

Why do I have to make a minimum payment before you process my return?

To ensure payment for our time and expertise. This minimum payment is non-refundable but goes towards the total cost to complete your return. We will not start the work on your return until the minimum payment is received.

What are your payment methods?

Payment accepted via:

Money Order (from Post Office or Western Union)
Zelle – use email
Cash App – $Sitaas
Venmo – @Sitaas
Credit Card / Debit Card (transaction fees apply) using the secure portal at or here on our website: click on “Make a Payment” in the main menu.

What documents do I need to file my taxes?


Do I need an appointment?

No, you do not need an appointment to drop your documents off at the office. If you are out of town, out of state, or do not feel like making a trip to the office, you can use our secure online portal to upload your documents. You can also send your documents via postal mail. We do NOT accept documents via email or text or WhatsApp.

Can I sit with the tax preparer while my taxes are being done?

No, we no longer engage in this practice. If we need to meet with you to discuss your return, we will schedule a telephone or face-to-face appointment.

How do I access the client portal?

For new clients, instructions to access the portal will be sent directly to you via text. You MUST change your password when you access the Portal for the first time.

For ongoing access, visit If you forgot your password Click “forgot password / need new password”. If the page is asking for a USERNAME you are on the wrong interface of the website.

You can access the portal 24/7 using your mobile device, laptop, or desktop computer.

What is the Client Care Package (CCP)?

The Scott Income Tax And Advisory Services “Worry-Free” OPTIONAL Client Care Package (CCP) covers your income tax return for IRS and/or State correspondence response, and Audit Representation, for one low annual fee. The CCP fee will be added as a separate line item on your tax preparation invoice. Please see the CCP documents in your portal which explains the package in detail.

How long will it take to process my return?

Please allow us 14-21 calendar days to process your return AFTER all documents and minimum payment are received. Should we require additional information or documents from you, we will ask via text, email, or telephone. This time frame still applies for all documents submitted after March 21st.

What about the tax deadline?

April 15th is the deadline to PAY any outstanding tax to your state or the FEDERAL (IRS) Government. If YOU think or are told that you OWE tax, you MUST pay by then to avoid penalties and interest.

AGAIN, APRIL 15TH IS THE DEADLINE TO PAY income tax to avoid any penalty.

How will I know if I “owe” without filing?

Ensure that all your tax documents are submitted by March 21st. If you are unable to file by the deadline of April 15th you can ask for an automatic 6-month extension OF TIME TO FILE, which helps to avoid a “failure to file” penalty from the IRS if you owe. The cost to file for an extension is $225.00.

How will I know when my return is completed and e-filed?

You will receive a series of text messages about the status of your return as it is being processed. When your return is completed, you will receive a text message with the refund amount/amount owed and tax prep fee balance due if applicable. If you have a tax prep fee balance, your return will not be e-filed until FULL payment is received. Once payment is received your return will be e-filed on our schedule.

Can you take the tax prep fee balance from my refund?

If you are a first-time client, no.

For existing clients, yes if you are getting a refund, but please note that if you wish to do this, additional charges apply.

What is the status of my refund?

Click here to check on the status of your refund.

Our office will not have ANY information on the status of your refund.

How can I get a copy of my return?

An electronic copy of your completed return will be uploaded to your portal You can download, save, and print as you wish. You have 24/7 access to all your uploaded documents in the portal as long as you are a client.

A hard copy of your return and documents will be available at our office for 60 days from the e-file date. Please pick up a copy within this time. If you are requesting a copy to be mailed to you a charge will apply. Requests for additional copies will incur additional charges.

What is the best way to contact you?

Via our secure text line (914-371-3564), email, or online portal. Please allow up to 72 hours for a response to any inquiry.

Phone calls are welcomed (914-667-0403), but do NOT guarantee contact with OR a call back from our primary tax preparer due to their limited availability during the tax season. Please be assured that if the tax preparer NEEDS to meet with or speak with you, you will be contacted.

I understand appointments are not necessary for my return to be completed, but what if I still want to meet with the tax preparer for a face-to-face consultation?

If you insist on meeting with the tax preparer, a non-refundable deposit of $225 is required in order to schedule an appointment. This deposit/charge is separate from the tax prep fee.

Where are you located and what are your business hours?

Address: 100 Stevens Avenue Mt. Vernon NY 10550.

During the tax season (Feb 1-April 30) we are open:
Mon-Friday 9am-6pm
Sat and Sun-CLOSED

Off Season (May 1-Jan 31) we are open:
Mon-Fri 9am-3pm
Sat and Sun-CLOSED

Are there perks for referring anyone?

Yes, you will receive a $25 Amazon e-gift card for every referral who pays for tax services.